6xsix Privacy Policy

1Introduction

6xsix operates the online casino and sports betting platform available at https://6xsix.org (the "Platform"). This Privacy Policy explains how 6xsix collects, processes, stores, shares, and protects personal data relating to users of the Platform, including registered account holders, visitors who browse without registering, and individuals who contact us for support or information.

We are committed to handling your personal data with transparency, integrity, and care. We collect only what is necessary, use it only for the purposes described in this Policy, and take all reasonable steps to keep it secure. This Policy is designed to help you understand what information we hold about you and how you can exercise your rights in relation to it.

2Information We Collect

6xsix collects personal data from you in two main ways: information you provide directly, and information collected automatically when you use the Platform.

• Registration data: your full name, date of birth, Bangladesh mobile number, and any other details you supply when creating your 6xsix account.
• KYC verification documents: government-issued photo identification (e.g., NID card, passport) and proof of payment method ownership submitted during the verification process.
• Communication data: messages you send to our support team, feedback you submit, and any correspondence you initiate with 6xsix.
• Payment method references: the mobile wallet number (bKash, Nagad, Rocket, or Upay) linked to your account for deposit and withdrawal processing. Note: 6xsix does not store full payment credentials — payment transactions are processed through the respective payment provider.
• Responsible gaming data: deposit limits, session time preferences, or self-exclusion requests you submit through the platform's responsible gaming tools.

Information collected automatically when you use the Platform includes:

• Device and technical data: IP address, device type (smartphone model, operating system version), browser type and version, screen resolution, and language settings.
• Usage data: pages visited, time spent on each page, games launched, betting history, session start and end times (Bangladesh Standard Time, UTC+6), and interaction patterns within the Platform.
• Log data: server-side logs capturing request timestamps, error messages, and technical events. These logs are used for security monitoring, debugging, and platform stability.
• Cookie data: session identifiers and functional preference data stored via cookies as described in Section 7 of this Policy.

3How We Use Your Information

6xsix processes your personal data only for the following specific purposes. We do not use your data for purposes beyond those listed below without first obtaining your explicit consent or being required to do so by applicable law.

• Account creation and management: to create, maintain, and administer your 6xsix player account, including authentication, password reset, and account history.
• Identity verification (KYC): to verify your age, identity, and the ownership of your registered payment methods, as required before processing your first withdrawal and during ongoing compliance checks.
• Payment processing: to process deposits and withdrawals via your registered Bangladesh mobile wallet (bKash, Nagad, Rocket, Upay), reconcile transactions, and manage your account balance.
• Platform operation and service delivery: to provide and improve the betting, gaming, and account features of the Platform, including personalising your experience where you have consented to this.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, multi-accounting, and other illegal or prohibited activities on the Platform.
• Responsible gaming: to operate the Platform's responsible gaming features, including deposit limit management, session reminders, and self-exclusion processing.
• Customer support: to respond to your queries, complaints, and requests. Communications with our support team may be logged and retained for quality assurance, dispute resolution, and compliance purposes.

4Legal Basis for Processing

Where data protection law requires us to identify a lawful basis for processing your personal data, we rely on one or more of the following grounds.

• Contractual necessity: processing is necessary to perform our contract with you — i.e., to provide the Platform services you have registered for, including account management, game access, and payment processing.
• Legal obligation: processing is necessary to comply with legal requirements applicable to 6xsix's operations, including anti-money laundering obligations, age verification requirements, and regulatory record-keeping.
• Legitimate interests: processing is necessary for the purposes of our legitimate interests — including fraud prevention, platform security, improving our services, and operating responsible gaming features — except where overridden by your interests or fundamental rights.
• Consent: where you have given us specific consent to process your data for a particular purpose — for example, receiving promotional communications. You may withdraw your consent at any time by contacting support.

5Sharing of Personal Data

6xsix does not sell your personal data. We share personal data with third parties only in the following limited circumstances, and only to the extent necessary for each purpose.

• Game providers: 6xsix works with third-party game providers (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe) whose software is integrated into the Platform. These providers may receive session identifiers and technical data necessary to deliver their games. They act as independent data controllers in respect of their own game software and are bound by their own privacy policies.
• Payment processors: when you make a deposit or request a withdrawal, relevant transaction data is shared with your chosen mobile wallet provider (bKash, Nagad, Rocket, or Upay) to facilitate the payment. This sharing is limited to what is strictly necessary to complete the transaction.
• Legal and regulatory authorities: where required by law or a valid legal order, 6xsix may disclose personal data to relevant government authorities, law enforcement agencies, or regulatory bodies. We will notify you of such disclosures where we are legally permitted to do so.
• Service providers acting on our behalf: 6xsix engages certain trusted technical service providers (e.g., hosting providers, security monitoring services) who process data on our behalf under strict confidentiality agreements. These providers are not permitted to use your data for their own purposes.

6Payment Data and Mobile Wallets

When you add a mobile wallet to your 6xsix account or initiate a financial transaction, 6xsix records the mobile number associated with your wallet (bKash, Nagad, Rocket, or Upay) as a payment method reference. This reference is used to identify your preferred payment method, route transactions, and verify that withdrawals are returned to the same method used for deposits — a fraud prevention measure described in the Terms & Conditions.

6xsix does not store your full mobile wallet PIN, OTP codes, or wallet account passwords. Actual payment authorisation takes place through the secure infrastructure of your chosen payment provider. Transaction records — including amounts, timestamps, and payment method references — are retained by 6xsix for accounting, fraud monitoring, and compliance purposes.

7Cookies and Tracking Technologies

6xsix uses cookies and similar session-tracking technologies to operate core Platform functionality. We do not use third-party advertising cookies or cross-site tracking technologies. The cookies we use fall into the following categories.

• Strictly necessary cookies: these are essential for the Platform to function. They include session authentication tokens that keep you logged in during your visit, CSRF protection tokens, and server-side load-balancing identifiers. These cookies cannot be disabled without preventing core Platform functionality from working.
• Functional cookies: these remember your preferences and settings — such as your language preference — to improve your experience during and between sessions. They are not used for tracking or advertising.
• Analytics cookies: 6xsix may use anonymised, aggregated analytics data to understand how users navigate the Platform, which pages are most visited, and where technical issues arise. This data does not identify you individually and is used solely to improve Platform performance and usability.

You can manage cookie settings through your mobile browser's privacy controls. Please note that disabling strictly necessary cookies will impair your ability to use the Platform, including logging in and accessing your account. 6xsix does not currently respond to browser Do Not Track signals, as no universal standard for these signals has been adopted.

8Data Retention

6xsix retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general, the following retention periods apply: account data and KYC records are retained for a minimum of five years from the date of account closure, in line with anti-money laundering and regulatory compliance requirements; transaction records are retained for a minimum of five years from the date of each transaction; support correspondence is retained for a period of two years from the date of the last communication in each thread.

When data is no longer required to be retained, it is securely deleted or anonymised so that it can no longer be associated with you as an individual. KYC documents such as identity photographs are deleted as soon as the verification purpose for which they were collected has been fulfilled and the applicable retention period has expired.

9Data Security

6xsix implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. All data transmitted between your device and the 6xsix Platform is encrypted using SSL (Secure Sockets Layer) technology. Our servers are protected by firewalls, access controls, and intrusion detection systems. Access to personal data within 6xsix is restricted to personnel who have a genuine operational need to access it, and all such personnel are subject to confidentiality obligations.

While 6xsix takes all reasonable steps to protect your personal data, no method of internet transmission or electronic storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 6xsix will notify you and, where required, the relevant authorities, in accordance with applicable data protection law. If you believe your account has been compromised, please contact our support team immediately.

10Your Data Rights

Subject to applicable data protection law, you have the following rights in relation to the personal data 6xsix holds about you. To exercise any of these rights, please contact our support team. We will respond to all verified requests within a reasonable timeframe, and in any event within 30 days of receipt.

11Minors and Age Restrictions

The 6xsix Platform is strictly intended for use by adults aged 21 and above. 6xsix does not knowingly collect personal data from persons under the age of 21. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 6xsix, please contact our support team immediately at [email protected]. Upon confirmation, we will promptly close the account and delete all associated personal data.

12Third-Party Links

The 6xsix Platform does not contain links to third-party websites. However, certain game providers whose titles are accessible through the Platform operate their own independent platforms and privacy practices. 6xsix is not responsible for the privacy practices of third-party game providers, and we encourage you to review the privacy policies of any third-party service you interact with directly. This Privacy Policy applies solely to personal data collected by 6xsix through the Platform.

13Changes to This Privacy Policy

6xsix may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make changes, we will update the effective date at the top of this page. For material changes — those that significantly affect how we handle your personal data — we will use reasonable efforts to notify registered account holders via the contact details held on their account prior to the changes taking effect.

Your continued use of the 6xsix Platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you may close your account by contacting support. We recommend reviewing this page periodically to stay informed about how we handle your personal data.

14Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact our support team using the email address below. Our team is available 24/7 and will handle all privacy-related enquiries with care and confidentiality.